Overall Score:
5I would like to thank Mike Weide for an outstanding buying experience! The car buying experience can be uncomfortable and nerve-racking, but Mike earned my trust and set me at ease from our first email communication. Due to my travel schedule, I unfortunately had to throw a couple of curve xxxxx affecting the end of the month time schedule. Mike was kind enough to ensure the discounts, rebates, and dollars for my trade remained intact. When we were finally able to visit the dealership (just before closing time), Mike was ready for our visit and gave us a complete demo on his own time. After the demo, we had to have this MDX! After looking at some of the eye candy on the showroom floor, we decided that we wanted to pursue adding accessories to the already pre-negotiated price for the vehicle. Mike was very accommodating and did his best to make that happen. Knowing we were at the top of our budget, he went the extra mile to obtain additional pricing that was manageable and made for a happier ownership experience for my wife. We did have a miscommunication regarding an accessory, and Mike went way above and beyond to rectify the issue to ensure we were totally satisfied. No beef, no complaints, no debating, just dedication on Mike's part. I have owned many new cars and this is our 4th Acura and second Acura purchased in 2012. We could not be happier with this experience and want to make sure Acura and other shoppers understand our appreciation for Mike's honesty, integrity, and overall commitment to ensuring this was a happy satisfying Acura purchase. We will definitely be back to Acura, Mac Churchill, and Mike for our next vehicle! In addition, since we live 35 miles away and closer to other Acura dealers, we will go out of our way to ensure both of our vehicles are serviced and maintained by Mac Churchill. Thank you Mike!!!!!!!!
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