"Hands down. Absolutely excellent experience," says Desiree in this 5-star review on DealerRater!

desid220 Dec 10, 2012

Overall Score: 5

Hands down. Absolutely excellent experience. I know that a "5" is great but this dealership and Mike Luong, sales person should be rated at a "10". Acura in Fort Worth and Mike Luong exceeded my highest expectations. What brought me to the dealership was a post card that I had received from Alliance Direct Lending to refinance my 2008 Ford Fusion at a much lower rate. Prior to going to Acura, I had every intention of keeping my Ford vehicle that I had purchased at a Ford dealership (at the time thinking that I would be a lifetime Customer of Ford) and refinancing the loan. I was very pleasantly surprised that Acura and Mike, through their ability to provide EXCELLENT customer service surpassed even my highest expectations. Beginning from the time that I drove onto the lot until the time I left with my vehicle that I purchased from Acura. For that, I am proud to say that yes, this dealership converted even the most stubborn individual. I consider myself, an Acura of Fort Worth lifetime customer. KOODOS Mike and Acura!!! Thank You from one happy Customer! Desiree'

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